Archive July 2019

Considerations When Purchasing a Franking Machine

franking machine royal mail

A franking machine is an important postage device. It is designed to simplify the mailing procedure in your business. Also, it has an option of customizing the company’s logo and brand trademark on the letters. The main reason most people admire a franking machine is the way it reduces the cost of posting letters. There are some things to consider before purchasing a franking machine royal mail. Royal mail has authorized four companies in the UK to manufacture & sell franking machines. You need to buy or rent franking machines from them or from their authorized sellers, not from Royal Mail directly. Ensure you carry out adequate research.

Number of Mailings

It is a good idea to determine the number of letters that you need to send each month. You can find machines designed for an enormous amount of work. Such machines have different features to suit your needs. Before you get into a conclusion on the device to purchase, ensure you carry out an online survey. It is also worth noting the type of letters you want to send. Besides, you should take into account the postage costs incurred every month.

Compare Different Vendors

After deciding about the franking machine to purchase, the other thing to do is compare various vendors. That is because choosing the wrong one will subject you to buying the wrong machine. For instance, you may purchase a substandard machine at a high price. The best thing to do is to get multiple quotes. Ensure you only get quotes from the leading authorized suppliers.

Mail-mark Technology

Before you get into agreement with any particular vendor, ensure the franking machine you purchase has Mail-mark feature. This is where your franking machine uses the barcode technology on the letters. That means your machine can use digital technology for the franking process. Do not purchase a franking machine without this technology. That is necessary to ensure you put your company in line with current technological advancements.

Supplies

For a franking machine to work, it needs some supplies. Some of the common supplies that come with franking machines include ink, labels, and envelopes. You should always source your supplies from the franking machine manufacturer in order to ensure the ink is right and it doesn’t break the machine and/or break your warranty.

Accessibility to Qualified Technicians

If your franking machine needs repairing, there are multiple options for you.  You could use online guides to fix the machine yourself, which in many cases is very simple and easy. You can log onto your customer portal, input the error code and quickly diagnose the problem then watch a quick video to guide you through fixing it. If this does not work for you, you can also call into your supplier’s customer support center for a dedicated support team to guide you. If you cannot fix your machine this way then you can request an engineer to come out to you to fix it. If you are with FP Mailing, then you could use the SWOP IT scheme; where you send your machine back to FP and they send a replacement to you the next working day.…